THE STUDY OF TRAVEL SATISFACTION IN MRT JAKARTA DURING THE PANDEMIC OF COVID-19

The aims of the present study are as follows: a) to explore the factors which are imperative to measure the service quality of the MRT Jakarta; b) to construct a detailed satisfaction model to measure the effects of service quality and the perceived accessibility as mediating variable on overall sat...

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Bibliographic Details
Main Authors: Ronald SUKWADI, Samantha CORY, Yun-Chia LIANG
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2022-02-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:http://gtg.webhost.uoradea.ro/PDF/GTG-1-2022/gtg.40123-819.pdf