Quality Assessment of Medical Laboratory Services from Patients’ Perspective

Background and Objectives : Service quality is defined as patients’ self-reported experience of care, and is used as a measurement tool for evaluating systems quality. This study was aimed to assess the quality of services from the perspective of patients who used the medical laboratory of Tabriz He...

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Bibliographic Details
Main Authors: Zahra Golmohamadi, Aliakbar Rahim Rahimi, Kamal Gholipoor
Format: Article
Language:fas
Published: Tabriz University of Medical Sciences 2013-12-01
Series:Taṣvīr-i salāmat
Subjects:
Online Access:https://doh.tbzmed.ac.ir/PDF/doh-72.pdf