Predicting Success of Outbound Telemarketing in Insurance Policy Loans Using an Explainable Multiple-Filter Convolutional Neural Network
Outbound telemarketing is an efficient direct marketing method wherein telemarketers solicit potential customers by phone to purchase or subscribe to products or services. However, those who are not interested in the information or offers provided by outbound telemarketing generally experience such...
Main Authors: | Jinmo Gu, Jinhyuk Na, Jeongeun Park, Hayoung Kim |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2021-08-01
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Series: | Applied Sciences |
Subjects: | |
Online Access: | https://www.mdpi.com/2076-3417/11/15/7147 |
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