B2C market segmentation: A systematic literature review

The article provides a systematic literature review of market segmentation in the business-to-consumer (B2C) sector. Market segmentation is a critical component of strategic marketing, as it enables companies to identify and target specific groups of consumers with relevant products and services....

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Main Authors: Anghel Tudorel COZMA, Smaranda Adina COSMA
Format: Article
Language:English
Published: Editura Univeristatii "Stefan cel Mare" din Suceava 2023-06-01
Series:USV Annals of Economics and Public Administration
Subjects:
Online Access:http://annals.feaa.usv.ro/index.php/annals/article/view/1448/1128
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author Anghel Tudorel COZMA
Smaranda Adina COSMA
author_facet Anghel Tudorel COZMA
Smaranda Adina COSMA
author_sort Anghel Tudorel COZMA
collection DOAJ
description The article provides a systematic literature review of market segmentation in the business-to-consumer (B2C) sector. Market segmentation is a critical component of strategic marketing, as it enables companies to identify and target specific groups of consumers with relevant products and services. The main objective of this review is to identify the most commonly used and effective methods of segmenting consumer markets and to explore how firms have adapted to the changing technology landscape. Additionally, the review aims to identify areas that have received less attention in research and to develop a conceptual framework for harmonizing and expanding previous research aimed at segmenting consumer markets over the past ten years. Through this review, it is evident that market segmentation is a complex process that uses multiple variables and sub-variables. This systematic literature review provides valuable insights into market segmentation in the B2C sector and contributes to advancing the fragmented literature on this topic.
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spelling doaj.art-8a06747f8a56475facbc4c3c2258e4f42023-11-06T07:01:39ZengEditura Univeristatii "Stefan cel Mare" din SuceavaUSV Annals of Economics and Public Administration2285-33322344-38472023-06-01231(37)2545B2C market segmentation: A systematic literature reviewAnghel Tudorel COZMA0Smaranda Adina COSMA1Bábes Bolyai University of Cluj-Napoca, RomaniaBábes Bolyai University of Cluj-Napoca, RomaniaThe article provides a systematic literature review of market segmentation in the business-to-consumer (B2C) sector. Market segmentation is a critical component of strategic marketing, as it enables companies to identify and target specific groups of consumers with relevant products and services. The main objective of this review is to identify the most commonly used and effective methods of segmenting consumer markets and to explore how firms have adapted to the changing technology landscape. Additionally, the review aims to identify areas that have received less attention in research and to develop a conceptual framework for harmonizing and expanding previous research aimed at segmenting consumer markets over the past ten years. Through this review, it is evident that market segmentation is a complex process that uses multiple variables and sub-variables. This systematic literature review provides valuable insights into market segmentation in the B2C sector and contributes to advancing the fragmented literature on this topic. http://annals.feaa.usv.ro/index.php/annals/article/view/1448/1128market segmentationb2csystematic literature reviewconsumer behaviormarketing strategy
spellingShingle Anghel Tudorel COZMA
Smaranda Adina COSMA
B2C market segmentation: A systematic literature review
USV Annals of Economics and Public Administration
market segmentation
b2c
systematic literature review
consumer behavior
marketing strategy
title B2C market segmentation: A systematic literature review
title_full B2C market segmentation: A systematic literature review
title_fullStr B2C market segmentation: A systematic literature review
title_full_unstemmed B2C market segmentation: A systematic literature review
title_short B2C market segmentation: A systematic literature review
title_sort b2c market segmentation a systematic literature review
topic market segmentation
b2c
systematic literature review
consumer behavior
marketing strategy
url http://annals.feaa.usv.ro/index.php/annals/article/view/1448/1128
work_keys_str_mv AT angheltudorelcozma b2cmarketsegmentationasystematicliteraturereview
AT smarandaadinacosma b2cmarketsegmentationasystematicliteraturereview