Development of a method of continuous improvement of services using the Business Intelligence tools
The purpose of the study was to develop a method of continuous improvement of services using the Business Intelligence tools.Materials and methods: the materials are used on the concept of the Deming Cycle, methods and Business Intelligence technologies, Agile methodology and SCRUM.Results: the arti...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Plekhanov Russian University of Economics
2018-03-01
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| Series: | Открытое образование (Москва) |
| Subjects: | |
| Online Access: | https://openedu.rea.ru/jour/article/view/474 |