Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-Based Advising System Case
Chatbot personality has been demonstrated to influence user behavior, such as trust and intended engagement. However, previous research on chatbot-user personality congruence’s influence on user behavior is scant despite its significance in human-human conversations. This study explores t...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2024-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/10534775/ |