KUALITAS PELAYANAN BAGI PASIEN RAWAT INAP PESERTA BPJS DI RSUD. PROF W. Z.JOHANNES KUPANG
This study aims to reveal social phenomena related to the quality of care for patients of BPJS members in Prof. W. Z Johannes. By using a qualitative approach so that it will get more indepth answers regarding the quality of service at the Prof. W.Z. Johannes hospital. Theory of Service Quality is...
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| Format: | Article |
| Language: | English |
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Universitas Nusa Cendana
2019-12-01
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| Series: | Journal of Management Small and Medium Enterprises (SME's) |
| Online Access: | https://ejurnal.undana.ac.id/index.php/JEM/article/view/1731 |