Developing Actionable Survey Questions to Improve Patient Experience
Patient experience surveys should be concise, with questions that give us the most insight into our patients’ needs and how successfully they were addressed during visits. Survey questions are most valuable if answers are actionable, connect more clearly with skill sets and identify issues which imp...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2021-03-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/2374373521999597 |