The Best Malaysian Airline Companies Visualization through Bilingual Twitter Sentiment Analysis: A Machine Learning Classification

The Best Malaysian Airline Companies Visualization through Bilingual Twitter Sentiment Analysis: A Machine Learning Classification

Online reviews are crucial for business growth and customer satisfaction. There is no exception for the airlines’ company, which places third as the biggest contributor to Malaysia’s Gross Domestic Product. Customer opinions play an important role in maintaining the reputation and improving the qual...

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Bibliographic Details
Main Authors: Khyrina Airin Fariza Abu Samah, Nur Farhanah Amirah Misdan, Mohd Nor Hajar Hasrol Jono, Lala Septem Riza
Format: Article
Language:English
Published: Politeknik Negeri Padang 2022-03-01
Series:JOIV: International Journal on Informatics Visualization
Subjects:
bilingual model
classification
naïve bayes
twitter sentiment analysis
web-based dashboard.
Online Access:https://joiv.org/index.php/joiv/article/view/879

Internet

https://joiv.org/index.php/joiv/article/view/879

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