PERANCANGAN E-CRM PADA PT ZERO CELCIUS INDONESIA

Purpose of this research is to analyze and design an appropriate system to help PT. Zero Celcius Indonesia in offering service to their customers, in order to keep a good relationship and communication, and also to obtain information as needed. Research methods used were library study, customers’ ne...

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Bibliographic Details
Main Authors: Ichwan Ridwan Tandjung, Andy Wijaya, Darwin Kesuma, Obed Bubun
Format: Article
Language:English
Published: Bina Nusantara University 2008-05-01
Series:CommIT Journal
Online Access:https://journal.binus.ac.id/index.php/commit/article/view/486