Service Innovation Capabilities towards Business Performances in the Hotel Sector of Zimbabwe.

The relationship between service innovation and business performance in the hotel sector in Zimbabwe has become one of the most important aspects in Service Industry. The dearth of knowledge in service innovation has led to the current study. The study explored service innovation capabilities toward...

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Bibliographic Details
Main Authors: Dr. Abigail Chivandi, Professor Richard Chinomona, Eugine Tafadzwa Maziriri (PhD Candidate)
Format: Article
Language:English
Published: AfricaJournals 2017-02-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_11_vol_6__2__2017.pdf