Integrasi E-Servqual, Model Kano, dan HOQ dalam Meningkatkan Kepuasan Pelanggan Jasa Ojek Online
Online motorcycle taxi service providers become business opportunities that grow and develop. The development of digital business opportunities is also supported by the increasingly widespread service users. This research aims to determine the characteristics of online motorcycle taxi service users...
| मुख्य लेखकों: | , , |
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| स्वरूप: | लेख |
| भाषा: | English |
| प्रकाशित: |
LPPM Universitas Katolik Parahyangan
2020-10-01
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| श्रृंखला: | Jurnal Rekayasa Sistem Industri |
| ऑनलाइन पहुंच: | http://journal.unpar.ac.id/index.php/jrsi/article/view/4043 |