Optimizing the Processes of Customer Success Management in the B2B Segment
The article is aimed at researching measures to optimize the processes of customer success management in B2B companies. The object of research is the processes of customer success management in the company with a SaaS model in the B2B sector. Analyzing, systematizing and generalizing current develop...
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Format: | Article |
Language: | English |
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Research Centre of Industrial Problems of Development of NAS of Ukraine
2019-11-01
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Series: | Bìznes Inform |
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Online Access: | https://www.business-inform.net/export_pdf/business-inform-2019-11_0-pages-343_348.pdf |