Customer Lifetime Value of Supplementary Health Insurance: An Analytical Model

Background: With the number of insurance customers growing, insurance companies are trying new ways to retain customers and streamline communication channels to avoid loss of revenue. The present study set out to develop a model for a reliable analysis of customer lifetime value. Methods: The presen...

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Bibliographic Details
Main Authors: Roohollah Dehghani Ghale, Farzad Karimi, Hassan Ghorbani Dinani
Format: Article
Language:English
Published: Shahid Sadoughi University of Medical Sciences 2021-10-01
Series:Journal of Evidence Based Health Policy, Management & Economics
Subjects:
Online Access:http://jebhpme.ssu.ac.ir/article-1-343-en.html