Job satisfaction: An analysis of middle managers in the South African Police Service

The organised crime units in the South African Police Service (SAPS) have experienced major restructuring over the past two years. The impact which the restructuring would have on the middle managers was never determined This unique organisational situation provided the foundation for the considerat...

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Main Author: Renate Bellingan-Timmer
Format: Article
Language:English
Published: AOSIS 2004-12-01
Series:Acta Commercii
Online Access:https://actacommercii.co.za/index.php/acta/article/view/49
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author Renate Bellingan-Timmer
author_facet Renate Bellingan-Timmer
author_sort Renate Bellingan-Timmer
collection DOAJ
description The organised crime units in the South African Police Service (SAPS) have experienced major restructuring over the past two years. The impact which the restructuring would have on the middle managers was never determined This unique organisational situation provided the foundation for the consideration of measuring which factors would impact on the job satisfaction of middle managers. The middle manager serves as an intermediary between top management and lower levels, and is influenced by organisational factors (the organisational climate, policies, and procedures) and individual factors (i.e. needs, abilities, role perception, and values). These factors cause the middle manager to develop a certain attitude towards his work and, given the effort he exerts, a certain level of performance will be reached. This performance is rewarded intrinsically and/or extrinsically and, if the reward is equitably perceived, the middle manager will experience feelings of satisfaction which would impact positively on the management of lower levels in the organisation, thereby increasing overall work efficiency.
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spelling doaj.art-8c605839a9354159ba19e1015e2cc5c12022-12-21T18:21:32ZengAOSISActa Commercii2413-19031684-19992004-12-0141293610.4102/ac.v4i1.4949Job satisfaction: An analysis of middle managers in the South African Police ServiceRenate Bellingan-Timmer0South African Police ServiceThe organised crime units in the South African Police Service (SAPS) have experienced major restructuring over the past two years. The impact which the restructuring would have on the middle managers was never determined This unique organisational situation provided the foundation for the consideration of measuring which factors would impact on the job satisfaction of middle managers. The middle manager serves as an intermediary between top management and lower levels, and is influenced by organisational factors (the organisational climate, policies, and procedures) and individual factors (i.e. needs, abilities, role perception, and values). These factors cause the middle manager to develop a certain attitude towards his work and, given the effort he exerts, a certain level of performance will be reached. This performance is rewarded intrinsically and/or extrinsically and, if the reward is equitably perceived, the middle manager will experience feelings of satisfaction which would impact positively on the management of lower levels in the organisation, thereby increasing overall work efficiency.https://actacommercii.co.za/index.php/acta/article/view/49
spellingShingle Renate Bellingan-Timmer
Job satisfaction: An analysis of middle managers in the South African Police Service
Acta Commercii
title Job satisfaction: An analysis of middle managers in the South African Police Service
title_full Job satisfaction: An analysis of middle managers in the South African Police Service
title_fullStr Job satisfaction: An analysis of middle managers in the South African Police Service
title_full_unstemmed Job satisfaction: An analysis of middle managers in the South African Police Service
title_short Job satisfaction: An analysis of middle managers in the South African Police Service
title_sort job satisfaction an analysis of middle managers in the south african police service
url https://actacommercii.co.za/index.php/acta/article/view/49
work_keys_str_mv AT renatebellingantimmer jobsatisfactionananalysisofmiddlemanagersinthesouthafricanpoliceservice