Smart customer service in unmanned retail store enhanced by large language model
Abstract In unmanned retail store, providing smart customer service requires two stages: understanding customer needs, and guiding the customer to the product. In this paper, we propose an end-to-end (Customer-to-Shelf) software service framework for unmanned retail. The framework integrates visual...
Main Authors: | , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Nature Portfolio
2024-08-01
|
Series: | Scientific Reports |
Online Access: | https://doi.org/10.1038/s41598-024-71089-9 |