Application of crisis management in patient complaint management in the pediatric dentistry clinic (危机管理在儿童口腔门诊投诉管理中的应用)
Objective To investigate the effect of crisis management in patient complaint management in the pediatric dentistry clinic. Methods Totally 200 cases of pediatric patients who visited the pediatric dentistry clinic between January and December 2021 were included as the control group, and routine n...
| Main Authors: | , , |
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| Format: | Article |
| Language: | zho |
| Published: |
Association of Integrative Nursing
2023-07-01
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| Series: | 中西医结合护理 |
| Subjects: | |
| Online Access: | http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202304056 |