HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE

In the hospitality industry, employee turnover is extremely high. It is often caused by minimal growth opportunities, intensive work, lack of flexibility, limited opportunities for promotion, lack of recognition, etc. Investment in human resources, strategies that maintain an adequate workforce and...

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Main Authors: Marija Cimbaljević, Milena Nedeljković Knežević, Dunja Demirović Bajrami, Milosav Dunjić, Hamid El Bilali, Milica Rančić Demir
Format: Article
Language:English
Published: Geographical Institute "Jovan Cvijić" SASA 2020-10-01
Series:Zbornik Radova: Geografski institut "Jovan Cvijić"
Subjects:
Online Access:http://ojs.gi.sanu.ac.rs/index.php/zbornik/article/view/162
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author Marija Cimbaljević
Milena Nedeljković Knežević
Dunja Demirović Bajrami
Milosav Dunjić
Hamid El Bilali
Milica Rančić Demir
author_facet Marija Cimbaljević
Milena Nedeljković Knežević
Dunja Demirović Bajrami
Milosav Dunjić
Hamid El Bilali
Milica Rančić Demir
author_sort Marija Cimbaljević
collection DOAJ
description In the hospitality industry, employee turnover is extremely high. It is often caused by minimal growth opportunities, intensive work, lack of flexibility, limited opportunities for promotion, lack of recognition, etc. Investment in human resources, strategies that maintain an adequate workforce and improve employee engagement is quite justified cost with multiple returns. The specific issue is that hospitality leaders often do not know the relationships between employee satisfaction, employee motivation and employee engagement, which may be the basis for understanding their intention to leave the job. The purpose of this study was to examine the relationship between the three job-related constructs: motivation, job satisfaction, and work engagement, as well as to examine their impact on employee turnover. The results confirmed a positive relationship between job satisfaction and motivation, satisfaction and work engagement, as well as the relationship between motivation and engagement. On the other side, the results showed that job satisfaction, dedication, and vigor negatively predict employee turnover. The findings may provide hotel managers with a foundation to understand this issue and assume where to direct their research and how to improve job conditions.
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spelling doaj.art-8d71f2f00ba040c3a6bdda12476faa2d2023-11-02T10:57:30ZengGeographical Institute "Jovan Cvijić" SASAZbornik Radova: Geografski institut "Jovan Cvijić"0350-75991821-28082020-10-0170210.2298/IJGI2002129C142HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLEMarija Cimbaljević0Milena Nedeljković Knežević1Dunja Demirović Bajrami2Milosav Dunjić3Hamid El Bilali4Milica Rančić Demir5University of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi SadUniversity of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi SadGeographical Institute "Jovan Cvijić" SASA, Belgrade; South Ural State University, Institute of Sports, Tourism and Service, ChelyabinskUniversity of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi SadMediterranean Agronomic Institute of Bari, BariUniversity of Maribor, Faculty of Tourism, BrežiceIn the hospitality industry, employee turnover is extremely high. It is often caused by minimal growth opportunities, intensive work, lack of flexibility, limited opportunities for promotion, lack of recognition, etc. Investment in human resources, strategies that maintain an adequate workforce and improve employee engagement is quite justified cost with multiple returns. The specific issue is that hospitality leaders often do not know the relationships between employee satisfaction, employee motivation and employee engagement, which may be the basis for understanding their intention to leave the job. The purpose of this study was to examine the relationship between the three job-related constructs: motivation, job satisfaction, and work engagement, as well as to examine their impact on employee turnover. The results confirmed a positive relationship between job satisfaction and motivation, satisfaction and work engagement, as well as the relationship between motivation and engagement. On the other side, the results showed that job satisfaction, dedication, and vigor negatively predict employee turnover. The findings may provide hotel managers with a foundation to understand this issue and assume where to direct their research and how to improve job conditions.http://ojs.gi.sanu.ac.rs/index.php/zbornik/article/view/162job satisfactionmotivationwork engagementemployee turnoverhotel employees
spellingShingle Marija Cimbaljević
Milena Nedeljković Knežević
Dunja Demirović Bajrami
Milosav Dunjić
Hamid El Bilali
Milica Rančić Demir
HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
Zbornik Radova: Geografski institut "Jovan Cvijić"
job satisfaction
motivation
work engagement
employee turnover
hotel employees
title HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
title_full HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
title_fullStr HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
title_full_unstemmed HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
title_short HOW DO JOB-RELATED CONSTRUCTS DETERMINE EMPLOYEE TURNOVER? SERBIAN HOTELS EXAMPLE
title_sort how do job related constructs determine employee turnover serbian hotels example
topic job satisfaction
motivation
work engagement
employee turnover
hotel employees
url http://ojs.gi.sanu.ac.rs/index.php/zbornik/article/view/162
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