THE INFLUENCE CELLULAR PROVIDER SERVICE QUALITY TOWARDS CUSTOMER LOYALTY INDOSAT IN JAKARTA
This research aims are to find out how well the service quality of PT Indosat Jakarta, how loyal are the customers, and how far the effect of the service quality toward the customers loyalty Indosat in Jakarta. The category of this research are descriptive and verification with surveys method by usi...
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| Format: | Article |
| Language: | Indonesian |
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Fakultas Ekonomi Universitas Negeri Jakarta
2014-10-01
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| Series: | Jurnal Pendidikan Ekonomi dan Bisnis (JPEB) |
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| Online Access: | http://journal.unj.ac.id/unj/index.php/jpeb/article/view/1965/1555 |