Pengaruh Fasilitas dan Citra Terhadap Kepuasan Pasien di Rumah Sakit Umum Daerah dr. Zubir Mahmud Kabupaten Aceh Timur
Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares it with what is expected. The patient of Zubir Mahmud Hospital complains of difficulties in getting a room for his family who will perform the operatio...
Main Authors: | , , |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Medan Area
2021-12-01
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Series: | Perspektif: Jurnal Ilmu-ilmu Sosial |
Subjects: | |
Online Access: | http://ojs.uma.ac.id/index.php/perspektif/article/view/5281 |