Pengaruh Fasilitas dan Citra Terhadap Kepuasan Pasien di Rumah Sakit Umum Daerah dr. Zubir Mahmud Kabupaten Aceh Timur

Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares it with what is expected. The patient of Zubir Mahmud Hospital complains of difficulties in getting a room for his family who will perform the operatio...

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Bibliographic Details
Main Authors: Muhammad Mufrizal, Warjio warjio, Budi Hartono
Format: Article
Language:Indonesian
Published: Universitas Medan Area 2021-12-01
Series:Perspektif: Jurnal Ilmu-ilmu Sosial
Subjects:
Online Access:http://ojs.uma.ac.id/index.php/perspektif/article/view/5281