The Role of Student Expectation and Service Quality in Higher Education Institutions of Pakistan

A sharp increase in tuition fee and the demand for efficient university graduates for employment from the employers’ perspective has given rise to an increase in students’ expectations. In private sector, students of Higher Education Institutions (HEIs) have greater expectations as they pay more mon...

Full description

Bibliographic Details
Main Authors: Shaheen Fatima, Aqeel Ahmed, Samreen Fatima, Nausheen Fatima
Format: Article
Language:English
Published: University of Management and Technology 2018-12-01
Series:Journal of Management and Research
Subjects:
Online Access:https://ojs.umt.edu.pk/index.php/jmr/article/view/229