The expected discrimination frequency for two-server queues

Fairness measures for queues were introduced for measuring the individual satisfaction of human customers with respect to the waiting experience. The measure which performs best in some sense is the expected discrimination frequency (DF). In contrast to competing fairness measures, up to now, the DF...

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Bibliographic Details
Main Authors: Berenice Anne Neumann, Hendrik Baumann
Format: Article
Language:English
Published: Elsevier 2018-01-01
Series:Operations Research Perspectives
Online Access:http://www.sciencedirect.com/science/article/pii/S2214716017302142