Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach
Purpose: This study investigates the relationships between service efficiency in 5 major cost centres (namely, business orientation, network coverage, physical resources, maintenance, repair and overhaul (MRO), and human resources) and profitability in the global airline industry. Design/methodolog...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
OmniaScience
2019-10-01
|
Series: | Journal of Airline and Airport Management |
Subjects: | |
Online Access: | http://www.jairm.org/index.php/jairm/article/view/126 |