Biometric-based self-service technology adoption by older adult: empirical evidence from pension fund sector in Indonesia
AbstractDigital transformation brings new perspectives for companies in managing their businesses. One is about how companies accelerate information and service processes by utilizing technology. Due to security factors, biometric-based self-service technology (SST) is becoming popular and preferred...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2024-12-01
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Series: | Cogent Business & Management |
Subjects: | |
Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2325543 |