Users, information consumers, and information service agencies from the marketing perspective

Abstract Marketing perspective in the provision of information services involves information providers, information users, and the context of the information environment. It values the business approach to information service provision for society development and increases the visibility of the brea...

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Main Author: Sueli Angélica do AMARAL
Format: Article
Language:English
Published: Pontificia Universidade Católica de Campinas
Series:Transinformação
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-37862017000100027&lng=en&tlng=en
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author Sueli Angélica do AMARAL
author_facet Sueli Angélica do AMARAL
author_sort Sueli Angélica do AMARAL
collection DOAJ
description Abstract Marketing perspective in the provision of information services involves information providers, information users, and the context of the information environment. It values the business approach to information service provision for society development and increases the visibility of the breadth and comprehensiveness of Information Science application and usage. The objective of this article is to address concepts related to the marketing perspective in the management of these services with emphasis on the information business and market. The theoretical discussion was based on a literature review on the management of information services from the marketing perspective in the context of information science focusing on the studies carried out by Information Marketing Research Group members and on national and international research on this topic, including classic marketing studies. The present study discusses the actions arising from this perspective of management in information service agencies. It was concluded that the theoretical discussion of the concepts related to the marketing perspective contributed to broaden the understanding of users as information consumers, as well as the theoretical principles of marketing that are related to this approach to the management of information service provision.
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spelling doaj.art-90f51e2c65684806a18e673f0adce6162022-12-21T23:34:14ZengPontificia Universidade Católica de CampinasTransinformação2318-0889291273810.1590/2318-08892017000100004S0103-37862017000100027Users, information consumers, and information service agencies from the marketing perspectiveSueli Angélica do AMARALAbstract Marketing perspective in the provision of information services involves information providers, information users, and the context of the information environment. It values the business approach to information service provision for society development and increases the visibility of the breadth and comprehensiveness of Information Science application and usage. The objective of this article is to address concepts related to the marketing perspective in the management of these services with emphasis on the information business and market. The theoretical discussion was based on a literature review on the management of information services from the marketing perspective in the context of information science focusing on the studies carried out by Information Marketing Research Group members and on national and international research on this topic, including classic marketing studies. The present study discusses the actions arising from this perspective of management in information service agencies. It was concluded that the theoretical discussion of the concepts related to the marketing perspective contributed to broaden the understanding of users as information consumers, as well as the theoretical principles of marketing that are related to this approach to the management of information service provision.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-37862017000100027&lng=en&tlng=enInformation businessInformation marketingInformation servicesInformation service agenciesInformation unityInformation users.
spellingShingle Sueli Angélica do AMARAL
Users, information consumers, and information service agencies from the marketing perspective
Transinformação
Information business
Information marketing
Information services
Information service agencies
Information unity
Information users.
title Users, information consumers, and information service agencies from the marketing perspective
title_full Users, information consumers, and information service agencies from the marketing perspective
title_fullStr Users, information consumers, and information service agencies from the marketing perspective
title_full_unstemmed Users, information consumers, and information service agencies from the marketing perspective
title_short Users, information consumers, and information service agencies from the marketing perspective
title_sort users information consumers and information service agencies from the marketing perspective
topic Information business
Information marketing
Information services
Information service agencies
Information unity
Information users.
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-37862017000100027&lng=en&tlng=en
work_keys_str_mv AT sueliangelicadoamaral usersinformationconsumersandinformationserviceagenciesfromthemarketingperspective