Integrated value co-creation and affective commitment in banking industry
Co-creation is a seminal concept in marketing, explained as the engagement between service provider and customer in creating value. This concept has grown into a rich and wide array of studies that have become an area of intense focus in the discipline. Nevertheless, the understanding of the concept...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2019-12-01
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Series: | Business: Theory and Practice |
Subjects: | |
Online Access: | https://journals.vgtu.lt/index.php/BTP/article/view/10281 |