Integrated value co-creation and affective commitment in banking industry

Co-creation is a seminal concept in marketing, explained as the engagement between service provider and customer in creating value. This concept has grown into a rich and wide array of studies that have become an area of intense focus in the discipline. Nevertheless, the understanding of the concept...

Full description

Bibliographic Details
Main Authors: Nuri Wulandari, Reza Ashari Nasution
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2019-12-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://journals.vgtu.lt/index.php/BTP/article/view/10281