Analysis of Factors Affecting User Satisfaction of E-Commerce Applications Using End-User Computing Satisfaction (EUCS) Method

The current era is marked by rapid technological advancements, with e-commerce being one of the most prominent innovations that caters to people's needs and saves time. In this study, we examine the factors that significantly influence user satisfaction in Shopee, a popular e-commerce platform,...

Full description

Bibliographic Details
Main Authors: Ratih Prabawanti, Denny Jean Cross Sihombing
Format: Article
Language:English
Published: Informatics Department, Faculty of Computer Science Bina Darma University 2023-03-01
Series:Journal of Information Systems and Informatics
Subjects:
Online Access:https://journal-isi.org/index.php/isi/article/view/437