Aplicación del modelo SERVPERF para la medición de la percepción sobre la calidad del servicio de la educación superior
This paper is based on the application of a methodology used to assess the students’ attitudes to the quality of their higher education in the education service, using the example of students of Economic and Business Sciences from Pamplona University, at the Villa del Rosario campus, using the SERVP...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Spanish |
| Published: |
Universidad Francisco de Paula Santander
2017-01-01
|
| Series: | Ecomatemático |
| Subjects: | |
| Online Access: | https://revistas.ufps.edu.co/index.php/ecomatematico/article/view/1381/1353 |