Social Media For Consumer Engagement: Co-Creating Guidance for Hospitals, Service Providers and Consumers

Social Media For Consumer Engagement: Co-Creating Guidance for Hospitals, Service Providers and Consumers

There has been interest in using social media for consumer engagement in hospitals, particularly for service design and quality improvement, but services have identified a need for guidance. This article outlines the methods used to involve stakeholders in the development of a guide for the use of s...

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Bibliographic Details
Main Authors: Louisa Walsh, Nerida Hyett, Dean Hewson, Jayne Howley, Nicole Juniper, Chi Li, Belinda MacLeod-Smith, Sophie Rodier, Sophie Hill
Format: Article
Language:English
Published: SAGE Publishing 2022-10-01
Series:International Journal of Qualitative Methods
Online Access:https://doi.org/10.1177/16094069221132173

Internet

https://doi.org/10.1177/16094069221132173

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