ASSESSMENT OF CUSTOMER SERVICE QUALITY OF THE GAS STATION NETWORK IN LITHUANIA

The gas station business enterprises are constantly trying to find ways to influence customers through a variety of services and improve the level of these services, which will ultimately lead to customer satisfaction. Assessing the quality of customer service becomes a prerequisite for this gas st...

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Bibliographic Details
Main Authors: Remigijus Kinderis, Jūratė Danielienė, Eglė Jonuškienė
Format: Article
Language:English
Published: Izdevnieciba “Baltija Publishing” 2023-05-01
Series:Economics & Education
Subjects:
Online Access:http://baltijapublishing.lv/index.php/econedu/article/view/2101