ASSESSMENT OF CUSTOMER SERVICE QUALITY OF THE GAS STATION NETWORK IN LITHUANIA
The gas station business enterprises are constantly trying to find ways to influence customers through a variety of services and improve the level of these services, which will ultimately lead to customer satisfaction. Assessing the quality of customer service becomes a prerequisite for this gas st...
Main Authors: | Remigijus Kinderis, Jūratė Danielienė, Eglė Jonuškienė |
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Format: | Article |
Language: | English |
Published: |
Izdevnieciba “Baltija Publishing”
2023-05-01
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Series: | Economics & Education |
Subjects: | |
Online Access: | http://baltijapublishing.lv/index.php/econedu/article/view/2101 |
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