Evaluasi Customer Relationship Management pada Supermarket Hero di Jakarta Timur

The growing of many big retailer make Hero Supermarket must obtaining it’s existance in retail business. Therefore, Hero Supermarket must form CRM (Customer Relationship Management) in order to increase a new customer, increase profit and maintaining customer, and pay attention to valuable customer....

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Bibliographic Details
Main Authors: S. Liawatimena, M. F. Amanda, Handoko Handoko, Hendry Hendry
Format: Article
Language:English
Published: Bina Nusantara University 2002-09-01
Series:Journal the Winners
Subjects:
Online Access:https://journal.binus.ac.id/index.php/winners/article/view/3843