KONDISI PELAYANAN DAN KEPERCAYAAN KONSUMEN PADA SERVICE ENCOUNTER DAN SERVICE RELATIONSHIPS

<p><strong>Abstract. The Terms of Service and the Consumer Confidence in Service Encounter and Service Relationships.</strong> Trust consumers are influenced by the behavior of employees in the services. The purpose of this study to examine the relationship type (service encounters...

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Bibliographic Details
Main Author: Resekiani Mas Bakar
Format: Article
Language:Indonesian
Published: Universitas Negeri Makassar 2016-12-01
Series:Scientific Pinisi
Online Access:http://ojs.unm.ac.id/index.php/pinisi/article/view/2435