Construction and validation of a revised satisfaction index model for the Chinese urban and rural resident-based basic medical insurance scheme

Abstract Background Quality is the most important factor in satisfaction. However, the existing satisfaction index model of urban and rural resident-based basic medical insurance scheme (SIM_URRBMI) lacks the segmentation of perceived quality elements, it couldn’t provide a reference for quality imp...

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Bibliographic Details
Main Authors: Wenwei Cheng, Shiwen Wang, Xiaofang Liu, Yanyan Wu, Jin Cheng, Weichu Sun, Xiaofang Yan, Qi Wang, Liai Peng, Xiaoli Liu, Tingting Sha, Jingcheng Shi, Fang Yang
Format: Article
Language:English
Published: BMC 2022-10-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:https://doi.org/10.1186/s12911-022-02002-5