CUSTOMER SATISFACTION TOWARDS COMMUNICATION SKILLS OF FRONT OFFICE STAFF AT THE HOTEL (CASE STUDY FIVE STARS HOTELS IN AQABA)

This research will serve as a realistic guideline for hotel administration, particularly for the front desk staff. The findings of this research will help front office employees improve their communication skills, allowing them to better fulfill the requirements of their clients and increase their...

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Bibliographic Details
Main Authors: Ra'ed MASA'DEH, Tayseer Al FAYOUMI, Abdullah BAREYA
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2022-11-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:https://gtg.webhost.uoradea.ro/PDF/GTG-4-2022/gtg.44416-948.pdf