Digitalization and satisfaction among Peruvian users towards their civil registration office

Digitalization is a reality for everyone, including the government. As a consequence, more governments around the globe started to digitize their services, looking for more user satisfaction. In the case of Peru, the civil registration service, called RENIEC, found its particular way to imp...

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Bibliographic Details
Main Authors: Yarelyn Vicente, Raquel Vizarreta, Carolay Rojas, Marco Ledesma
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol6/ijdns_2022_96.pdf