Analyzing the influence of celebrities’ emotional and rational brand posts
Purpose – The purpose of this paper is to compare two brand posts with the different content created by a celebrity (emotional content vs rational content) on Instagram and their effects on users’ willingness to use offline word of mouth (WOM) and electronic WOM (eWOM). The research model also consi...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2023-04-01
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Series: | Spanish Journal of Marketing-ESIC |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/SJME-12-2021-0238/full/pdf |