A study on important factors influencing customer relationship management: A case study of Mobile service provider
Customers are considered as essential assets in any organizations including mobile services. During the past few years, mobile industry is growing rapidly and the competitions among business owners increases steadily. In this paper, we present an empirical investigation to find important factors inf...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2013-04-01
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Series: | Management Science Letters |
Subjects: | |
Online Access: | http://www.growingscience.com/msl/Vol3/msl_2013_72.pdf |