Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions
BackgroundPatient satisfaction with in-person medical visits includes patient-clinician engagement. However, communication, empathy, and other relationship-centered care measures in virtual visits have not been adequately investigated. ObjectiveThis study aims to comprehensively consider...
Main Authors: | , , , , , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2021-06-01
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Series: | Journal of Medical Internet Research |
Online Access: | https://www.jmir.org/2021/6/e18488 |