The effect of service quality on customer satisfaction in fitness firms

The economic downturn, with a weakening oil market, resulted in the growth of divergent businesses that led to competition between destination-branded hotels and non-hotel-based firms in the fitness sector in the United Arab Emirates. Since hotel-based fitness firms have targeted both residents and...

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Bibliographic Details
Main Authors: Suja Pradeep, Vanaja Vadakepat, D. Rajasenan
Format: Article
Language:English
Published: Growing Science 2020-02-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol10/msl_2020_30.pdf