The joint impact of working capital and platform-economy on firm profitability: The case of e-business model in transition country

The joint impact of working capital and platform-economy on firm profitability: The case of e-business model in transition country

This study examines the impact of traditional working capital management (WCM) and modern technological factors, specifically digital communications with customers as part of a customer relationship management strategy (CRM), on the performance of retail consumer-focused industrial and service firms...

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Bibliographic Details
Main Authors: Darko B. Vukovic, Lyubov Spitsina, Vladislav Spitsin, Ekaterina Gribanova
Format: Article
Language:English
Published: Elsevier 2023-06-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Working capital management
CRM
Digital customer communications
Social media
Firm profitability
Moderation effects
Online Access:http://www.sciencedirect.com/science/article/pii/S2199853123001622

Internet

http://www.sciencedirect.com/science/article/pii/S2199853123001622

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