Rethinking resistance to ‘big IT’: a sociological study of why and when healthcare staff do not use nationally mandated information and communication technologies

Background: Nationally mandated information and communication technology (ICT) systems are often locally resented and little used. This problem is sometimes framed in behaviourist terms, depicting the intended user of technology as a...

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Bibliographic Details
Main Authors: Trisha Greenhalgh, Deborah Swinglehurst, Rob Stones
Format: Article
Language:English
Published: National Institute for Health Research 2014-11-01
Series:Health Services and Delivery Research
Subjects:
Online Access:https://doi.org/10.3310/hsdr02390