Public Service Innovation Through the Implementation of the E-Boarding Pass System on Long Distance Trains at PT. Indonesian Railways (Persero)

This article aims to find out how to innovate the implementation of the e-boarding pass system at PT. Kereta Api Indonesia (Persero) whether delivered well to train users or not, until they switch from conventional ticket printing to ticket printing system via e-boarding pass with smartphone. The pr...

Full description

Bibliographic Details
Main Authors: Muhammad Ardi Yudhanto, Asep Nurjaman
Format: Article
Language:English
Published: Universitas Teuku Umar 2022-07-01
Series:Jurnal Public Policy
Subjects:
Online Access:http://jurnal.utu.ac.id/jppolicy/article/view/4994