Customer relationship management as a source of companies competitiveness in changing environment

Creating of business strategies and the quality of the business environment are essential preconditions for strengthening the competitiveness of companies. Competitiveness improvement of domestic companies should be focused towards the adoption of new economic philosophy, strategic management and in...

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Bibliographic Details
Main Authors: Jugović Tijana, Petrović Dejan, Kostić-Stanković Milica
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2015-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2015/0354-34711504285J.pdf