Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review

Artificial intelligence (AI) has rapidly emerged as a transformative force in multiple sectors, with digital marketing being a prominent beneficiary. As AI technologies continue to advance, their potential to reshape the digital marketing landscape becomes ever more apparent, leading to profound imp...

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Main Authors: Christos Ziakis, Maro Vlachopoulou
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/14/12/664
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author Christos Ziakis
Maro Vlachopoulou
author_facet Christos Ziakis
Maro Vlachopoulou
author_sort Christos Ziakis
collection DOAJ
description Artificial intelligence (AI) has rapidly emerged as a transformative force in multiple sectors, with digital marketing being a prominent beneficiary. As AI technologies continue to advance, their potential to reshape the digital marketing landscape becomes ever more apparent, leading to profound implications for businesses and their digital outreach strategies. This research seeks to answer the pivotal question: “How could AI applications be leveraged to optimize digital marketing strategies”? Drawing from a systematic literature review guided by the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) framework, this study has identified 211 pertinent articles. Through a comprehensive bibliometric analysis, the findings were categorized into distinct clusters, namely: AI/ML (Machine Learning) Algorithms, Social Media, Consumer Behavior, E-Commerce, Digital Advertising, Budget Optimization, and Competitive Strategies. Each cluster offers insights into how AI applications can be harnessed to augment digital marketing efforts. The conclusion synthesizes key findings and suggests avenues for future exploration in this dynamic intersection of AI and digital marketing. This research contributes to the field by providing a comprehensive bibliometric analysis of AI in digital marketing, identifying key trends, challenges, and future directions. Our systematic approach offers valuable insights for businesses and researchers alike, enhancing the understanding of AI’s evolving role in digital marketing strategies.
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spelling doaj.art-97345799d87a4925ac76086f35ff7d872023-12-22T14:15:56ZengMDPI AGInformation2078-24892023-12-01141266410.3390/info14120664Artificial Intelligence in Digital Marketing: Insights from a Comprehensive ReviewChristos Ziakis0Maro Vlachopoulou1Department of Economics, International Hellenic University, 621 24 Serres, GreeceInformation Systems & e-Business (ISEB) Laboratory, Department of Applied Informatics, University of Macedonia, 546 36 Thessaloniki, GreeceArtificial intelligence (AI) has rapidly emerged as a transformative force in multiple sectors, with digital marketing being a prominent beneficiary. As AI technologies continue to advance, their potential to reshape the digital marketing landscape becomes ever more apparent, leading to profound implications for businesses and their digital outreach strategies. This research seeks to answer the pivotal question: “How could AI applications be leveraged to optimize digital marketing strategies”? Drawing from a systematic literature review guided by the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) framework, this study has identified 211 pertinent articles. Through a comprehensive bibliometric analysis, the findings were categorized into distinct clusters, namely: AI/ML (Machine Learning) Algorithms, Social Media, Consumer Behavior, E-Commerce, Digital Advertising, Budget Optimization, and Competitive Strategies. Each cluster offers insights into how AI applications can be harnessed to augment digital marketing efforts. The conclusion synthesizes key findings and suggests avenues for future exploration in this dynamic intersection of AI and digital marketing. This research contributes to the field by providing a comprehensive bibliometric analysis of AI in digital marketing, identifying key trends, challenges, and future directions. Our systematic approach offers valuable insights for businesses and researchers alike, enhancing the understanding of AI’s evolving role in digital marketing strategies.https://www.mdpi.com/2078-2489/14/12/664artificial intelligencedigital marketingAI-driven marketing
spellingShingle Christos Ziakis
Maro Vlachopoulou
Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
Information
artificial intelligence
digital marketing
AI-driven marketing
title Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
title_full Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
title_fullStr Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
title_full_unstemmed Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
title_short Artificial Intelligence in Digital Marketing: Insights from a Comprehensive Review
title_sort artificial intelligence in digital marketing insights from a comprehensive review
topic artificial intelligence
digital marketing
AI-driven marketing
url https://www.mdpi.com/2078-2489/14/12/664
work_keys_str_mv AT christosziakis artificialintelligenceindigitalmarketinginsightsfromacomprehensivereview
AT marovlachopoulou artificialintelligenceindigitalmarketinginsightsfromacomprehensivereview