Wartość i jakość w usługach
Value for the customer, co-creation of value in services is a contemporary challenge for marketing activities of service providers. At the same time, the external focus of customer satisfaction is quality management in services and adapting quality management systems. Creating value for customer and...
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| Format: | Article |
| Language: | English |
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Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
2018-03-01
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| Series: | Ekonomiczne Problemy Usług |
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| Online Access: | https://wnus.edu.pl/epu/pl/issue/905/article/14927/ |