What Motivates Restaurant Customers to Tip: Evidence from the Czech Republic
Although the literature on tipping is enormous, it is still unclear what motivates people to tip. In particular, it is unresolved how tips depend on service quality, patronage frequency, and group sizes, why people tip more for better service if they do, and why they tip at all when they can avoid i...
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Format: | Article |
Language: | English |
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Mendel University Press
2018-01-01
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Series: | Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis |
Subjects: | |
Online Access: | https://acta.mendelu.cz/66/1/0273/ |