Leveraging interactive voice response technology to mitigate COVID-19 risk in refugee settlements in Uganda: Lessons learned implementing "Dial-COVID" a toll-free mobile phone symptom surveillance and information dissemination tool.

Leveraging interactive voice response technology to mitigate COVID-19 risk in refugee settlements in Uganda: Lessons learned implementing "Dial-COVID" a toll-free mobile phone symptom surveillance and information dissemination tool.

<h4>Background</h4>Persons living in refugee settlements in sub-Saharan Africa may be at increased risk for COVID-19 and experience barriers to accessing COVID-19 information. We aimed to evaluate the implementation of "Dial-COVID" a multi-lingual, toll free, telephone platform...

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Bibliographic Details
Main Authors: Robin E Klabbers, Timothy R Muwonge, Phuong Pham, Andrew Mujugira, Patrick Vinck, Sukanya Borthakur, Monisha Sharma, Numan Mohammed, Rosalind Parkes-Ratanshi, Connie Celum, Kelli N O'Laughlin
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0279373

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https://doi.org/10.1371/journal.pone.0279373

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