Measuring Customers’ Perception At MOHME Department Of Health, With National Productivity And Organizational Excellence Award Of Iran

Measuring Customers’ Perception At MOHME Department Of Health, With National Productivity And Organizational Excellence Award Of Iran

Background and Aim: Today, customer perception assessment as a way to measure satisfaction and expectations has an important role in improving the quality of services and organizational excellence. This study aims to measure customers’ perception at the Health Deputy of Iran’s Ministry of Health and...

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Bibliographic Details
Main Authors: Seyed Davood Nasrollapour Shirvani, Mohammad Esmaeil Motlagh, Mohammad Shariati, Pari Haji Seiyed Azizi, Azin Nahvijou
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2016-03-01
Series:پیاورد سلامت
Subjects:
customer perceptions
productivity
organizational excellence
health care system
iran
Online Access:http://payavard.tums.ac.ir/article-1-5935-en.html

Internet

http://payavard.tums.ac.ir/article-1-5935-en.html

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