PERANCANGAN CUSTOMER RELATIONSHIP MANAGEMENT PADA KLINIK (Studi Kasus: Klinik Pratama Nusa Medika Meritjan)

PERANCANGAN CUSTOMER RELATIONSHIP MANAGEMENT PADA KLINIK (Studi Kasus: Klinik Pratama Nusa Medika Meritjan)

Pratama Nusa Medika Clinic is a clinic that specialized in health services. This clinic requires a web-based CRM application to solve the problems in serving patients who still use manual processes. Before the CRM application is designed, the authors analyze the first to collect data and information...

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Bibliographic Details
Main Authors: Yudo Bismo Utomo, Wing Wahyu Winarno, Armadyah Amborowati
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Ponorogo 2016-10-01
Series:Multitek Indonesia
Subjects:
CRM, operational CRM, Gartner, prototype, clinic
Online Access:http://journal.umpo.ac.id/index.php/multitek/article/view/239

Internet

http://journal.umpo.ac.id/index.php/multitek/article/view/239

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